Subscription FAQs
How does the subscription program work?
Our subscription program lets you automatically receive your favorite products on a recurring basis—so you never run out. You’ll save on each order and can update or cancel anytime through your account.
How do I manage or modify my subscription?
You can log into your account at any time to update your next shipment date, change delivery frequency, swap products, skip a shipment, or cancel your subscription.
Can I add one-time products to my upcoming subscription order?
Yes! You can add one-time purchases to your next subscription delivery from your account dashboard. It’s a great way to try something new without starting another subscription.
When will I be charged for my subscription order?
You’ll be charged automatically on the day your subscription renews. You’ll receive an email reminder before we process your next order so you can make any changes if needed.
Is there a discount for subscribing?
Yes! Subscribers receive an exclusive discount on every order as a thank-you for their loyalty.
Can I cancel my subscription at any time?
Absolutely. There are no commitments—you can cancel, skip, or pause your subscription whenever you’d like.
What if I need my order sooner (or later)?
You can easily adjust your next order date in your account. Whether you need products earlier or want to delay your shipment, we’ve got you covered.
How do I reactivate a canceled subscription?
If you’ve canceled a subscription and want to restart it, simply log into your account and select “Reactivate” next to the item.
Do I need an account to manage my subscription?
Yes, you’ll need to create an account using the email address you used at checkout. Once your account is set up, you’ll be able to manage all your subscription preferences.
Can I use discount codes on subscription orders?
Most discount codes apply to one-time purchases, but your subscription already includes a built-in discount that renews automatically—no code needed.